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Kenmerken
- Werkgever: Takeaway.com
- Land: Duitsland
- Stad: Berlin
Omschrijving
Takeaway.com/ 10Bis is a leader in online and mobile food ordering from restaurants in Israel. The company's cutting edge technology allows customers to easily eat at or order from more than 5,000 restaurants. We are now expanding and searching for a Customer Service Team Lead.
What you'll do:
The Team Lead position is responsible for providing quality and efficient customer service to applicants through the daily management of a team of employees to include hiring, training, coaching, problem solving, motivating and recognizing/rewarding. Additionally, the Team Lead is responsible for tracking and reporting key metrics on team productivity to the manager.Supervise the operation of the facility, including customer-facing and back areas, manage staff members, create weekly schedules and assign tasks.
Are you the one?
Experience managing a team of at least 10 team members.
At least 5 years of customer service experience - a must.
Experience in providing service to end-customers- a significant advantage.
Technical orientation - a must.
Highly service-oriented, excellent human relations, ability to work under pressure and multitask.
Ability to work a full-time job.
Here's our offer:
From our 32nd floor office in Tel Aviv, you'll get a spectacular view of the ocean. But there's more to excite you than just great view. You'll also get:
Opportunities for personal and professional growth.
great company events such as our Summer event in the Netherlands.
Social occasions like Thursday happy hour, End of the year party and more.
A friendly, welcoming work environment with a family feeling.
Informatie Takeaway.com
- Land: DE